Shipping Policy

Effective Date: 28 July 2026

At Silver Studio By Safari, we are committed to delivering your orders safely and on time. Please read our Shipping Policy carefully before placing an order.

Shipping Destinations

We currently ship our premium silver gifts and home décor products across India. International shipping may be available for selected countries where courier services operate. For international shipping enquiries, please contact us before placing your order.

Order Processing

• Orders are processed within 2–3 business days after successful payment confirmation.
• During festive seasons, promotional events, or periods of high demand, processing may take up to 5–7 business days.
• If there is a significant delay, we will notify you via email or phone whenever possible.

Shipping Partner

For all deliveries within India, we partner with Delhivery to ensure secure and timely delivery of your orders.

Shipping Charges

Shipping charges are calculated based on:

• Delivery location
• Weight and dimensions of the order
• Applicable shipping method

The final shipping cost will be displayed at checkout before you complete your purchase.

Estimated Delivery Time

Estimated delivery timelines are:

• Standard Delivery (India): 3–7 business days
• Remote or Rural Locations: Delivery may take slightly longer depending on the courier service.

Please note that delivery timelines are estimates and may vary due to unforeseen circumstances.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email or SMS containing your tracking details. You can use the tracking number to monitor your shipment through the Delhivery tracking portal.

Delivery Delays

While we strive to deliver every order on time, delays may occur due to:

• Weather conditions
• Public holidays
• Natural disasters
• Government restrictions
• Courier operational delays
• Other unforeseen circumstances

We appreciate your patience and understanding in such situations.

Incorrect or Incomplete Shipping Address

Customers are responsible for providing complete and accurate shipping information during checkout.

Silver Studio By Safari shall not be liable for delays, failed deliveries, or additional shipping charges resulting from incorrect or incomplete addresses provided by the customer.

Shipping Updates

We will keep you informed regarding significant updates about your order, including dispatch confirmation, tracking information, or any unexpected delays.

Damaged or Lost Shipments

All orders are carefully packed before dispatch.

If your order arrives damaged or appears to have been tampered with:

• Notify us within 7 days of delivery.
• Share clear photographs of the damaged package and product.
• Our team will investigate and assist you with an appropriate resolution.

Orders Returned Due to Non-Delivery

If an order is returned to us because:

• the customer provided an incorrect address,
• the customer was unavailable for delivery,
• or delivery was refused,

the customer will be responsible for the cost of re-shipping the order.

If the customer chooses not to have the order re-shipped, a refund will be issued for the product value only. Original shipping charges (if applicable) are non-refundable.

Contact Us

If you have any questions regarding this Shipping Policy, please contact us:

Silver Studio By Safari
Email: connect@silverstudiobysafari.com

Business Address:
Shop No. 1, Hotel Prime Safari
283, Dr. Rajendra Prasad Nagar
Gopalpura Bypass
Jaipur, Rajasthan – 302015
India